Privacy policy

🛡️ DeliverNow - Privacy Policy

Last Updated: [Enter Date]
Copyright © DeliverNow

🔹 1. Introduction

Welcome to DeliverNow!
DeliverNow is a Multivendor Delivery Platform for Food, Grocery, E-commerce, Parcel, and Pharmacy services.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app or website.


🔹 2. Information We Collect

We may collect the following information from you:

🧑‍💻 Personal Information

  • Name, phone number, email address

  • Delivery address and location details

  • Payment information (handled securely via 3rd-party gateways)

📍 Location Information

  • Your device’s GPS location for accurate delivery tracking.

💳 Payment Information

  • We do not store card details. All payments are processed through secure payment gateways like Stripe, SSLCommerz, or others.

📦 Usage Data

  • App usage, device information (model, OS version), and crash logs to improve performance.


🔹 3. How We Use Your Information

DeliverNow uses your data for:

  • Providing and managing delivery services

  • Processing orders and payments

  • Tracking and managing deliveries

  • Customer support and notifications

  • Improving app performance and user experience

  • Fraud prevention and legal compliance


🔹 4. Information Sharing

We do not sell or rent your data.
We may share limited information with:

  • Vendors & Delivery Partners: to fulfill your orders

  • Payment Gateways: to process transactions

  • Service Providers: for analytics, notifications, or cloud storage

  • Legal Authorities: if required by law


🔹 5. Data Security

We use SSL encryption, secure servers, and firewalls to protect your personal information.
Your data is only accessible by authorized personnel under strict confidentiality agreements.


🔹 6. Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction or deletion

  • Withdraw consent for data usage
    To make a request, please contact us through our support email.


🔹 7. Third-Party Services

Our app may include links or integrations with third-party services (e.g., Google Maps, Firebase, Payment Gateways).
We are not responsible for their privacy practices. Please review their policies.


🔹 8. Cookies & Analytics

DeliverNow may use cookies and Firebase Analytics to improve app functionality and performance.


🔹 9. Children’s Privacy

Our services are not intended for users under 13 years old. We do not knowingly collect data from minors.


🔹 10. Updates to This Policy

We may update this Privacy Policy occasionally.
Any updates will be posted within the app and effective immediately upon publication.


🔹 11. Contact Us

If you have questions about our Privacy Policy or data use, please contact:

📧 Email: support@delivernow.com
🌐 Website: www.delivernow.com
🏢 Company Name: DeliverNow Technologies
📍 Address: [Your Company Address Here]


© DeliverNow 2025 — All Rights Reserved.